Unified Communications
Seamless Connections, Unlimited Potential.
Everything You Need, All In One Place
Our Unified Communications solutions offer a seamless and intuitive experience that brings together all your essential communication channels—voice, video, messaging, voicemail, and content sharing—into one easy-to-manage platform. This means your team can connect, collaborate, and communicate effortlessly from anywhere, on any device. We simplify management by consolidating all communication tools into a single, centralised platform, reducing complexity and support costs. With Trinsic, you’ll benefit from greater efficiency, less downtime, and the peace of mind that your communications infrastructure is built on cutting-edge technology, backed by our expert support.
Of IT budgets go to cloud
By 2024 80% of companies’ IT budgets will be dedicated to cloud.
Productivity increase
53% of employees reported improved productivity through hybrid working.
In Partnership with Vodafone Business
- Bring together voice, video, messaging, email, chat, and file-sharing services.
- Experience a modern business-class phone system in the cloud, with more choice in how and where people work, allowing you to supercharge productivity, enhance collaboration and enrich customer experience.
- A complete meeting and conferencing solution with smart AI features for one-to-ones and groups.
- Host easy-to-join and flexible HD video meetings and audio conferences using any device, anywhere with an internet connection.
- Simple desktop and application sharing to maximise meeting productivity.
- Join a meeting from a smartphone or laptop without downloading an app.
Schedule a Consultation
Get in touch today to find out how Trinsic can transform your business with cutting-edge communication solutions tailored to your needs.
Transform your business communications with Trinsic’s expert guidance. Our dedicated team is here to help you enhance your connectivity, streamline your communications infrastructure, and ensure robust security measures. From the initial assessment to tailored solutions and ongoing support, we are committed to delivering excellence at every stage.
Call Now On 01489 850000
Complete peace of mind
- Comprehensive low-risk deployment model that includes a dedicated project manager, a Network Readiness Assessment, and an ability to drive adoption prior to number porting.
- Powerful encryption to safeguard your data and communications.
- Predictable per seat pricing, with inclusive bundle of geographic and mobile calls from your office phones.
- Service quality and usage analytics keep you in the know.
- End-to-end service-level-agreements, diverse platforms, and operational resilience.
Experience everything in sync
- Inclusive UK mobile and landline minutes.
- Easily integrate hundreds of apps and services, including Microsoft 365 and Google Workspace.
- Let people communicate within the applications they favour – so they’ve always got the right tools and data to hand.
- Business phone numbers that work on any device mean you never miss a call.
- Advanced features such as call recording, overflow call queues and call whispering.
- Simple integration of voice into business workflows and applications, with the ability to integrate with many popular business applications out of the box.
- Reliable, secure audio with a 99.99% service uptime guarantee.
Step things up a gear
- Select from a wide range of features to enhance your communications experience, turning on new features and capabilities as and when it suits your business.
- A modular approach lets you choose the mix of services your business needs.
- A comprehensive dashboard showing real-time adoption, usage, and quality of service analytics, to give you greater visibility and control.
- Use a single sign-on to make life easier and more secure for your users.
- Make your mobiles behave like they’re part of your phone system.
- Scales up to 10k users, with flexibility to change as your business evolves.
Frequently Asked Questions
What is Vodafone Business Unified Communications?
Vodafone Business Unified Communications with RingCentral (or Unified Communications) is a flexible communication and collaboration solution that helps businesses take control and become more efficient by providing:
- Enterprise-grade calling capabilities.
- High-definition video and audio conferencing.
- Real-time messaging and file sharing.
- Comprehensive user and platform analytics.
Flexible on features, pricing and licences, it can be used either as a self-contained phone messaging and meetings service for a joined-up experience; or as a voice-only service that can be integrated into your CRM or preferred collaboration app (e.g. Salesforce or Microsoft Teams) allowing you to use the applications that you’ve already invested in.
What does Unified Communications include?
Your subscription will include:
An ecosystem of out-of-the-box integrations.
Safeguard your existing investments and enhance the tools your people already use with our readily available integrations to popular business and CRM applications like Microsoft Teams, Outlook 365, Salesforce, and Google Workspace.
A modern business-class phone system.
A business phone number that works on any device, inclusive or unlimited UK minutes, comprehensive call management capabilities, and reliable and secure audio with a 99.99% service uptime guarantee.
A complete, next generation video and audio-conferencing solution.
Ideal for one-to-one and one-to-many conversations, you’ll be able to host HD video meetings with any web-enabled device, leverage smart AI features to maximise participant engagement and hold audio conferences with globally available local dial-ins.
A real-time collaboration platform.
Streamline the way your business communicates through instant messaging, file sharing, and the ability to assign and manage tasks to groups or individuals directly from within your Unified Communications platform.
What are the benefits of Unified Communications?
Unified Communications consolidates your communication needs into a single, cloud-based solution including video, phone, messaging, and analytics. Our intuitive design makes it easy for your people to remain productive while working anywhere, any time, and on any internet-enabled device.
Extensive user, device, and platform analytics, plus greater administrator control, permit you to boost efficiency and spend more time on your priorities. You can also continue using the business applications you already have by integrating our solution with your current infrastructure.
Can Unified Communications be integrated with Microsoft Teams?
Yes – your people will be able to continue using the platform they’re used to, but will benefit from greater reliability, more extensive calling capabilities, and powerful features such as enterprise Call Recording. Our Vodafone Voice Only licence (Vodafone Business UC Cloud PBX for Teams) gives you the best of both worlds, combining the native look and feel of Teams with the reliability and feature-rich calling capability of Vodafone Business UC.
Who is Unified Communications for?
Available to both new existing Vodafone Business customers, Unified Communications is designed to meet the needs of any type of organisation with 100+ employees, in any industry.
What technology does my company need to use Unified Communications?
To benefit from Unified Communications, all you need is an internet-enabled device, so that you can connect to our cloud-based platform.
If you want to deploy our solution on office desktops, we’ll work with you to carry out a Network Readiness Assessment and ensure that your network meets the necessary requirements for a great experience.
We’ll also assign you a dedicated project manager and carry out a comprehensive site analysis to better understand your business requirements and ensure your launch goes smoothly.
How secure is Unified Communications?
Unified Communications uses RingCentral’s core Message Video Phone™ technology, which is trusted by thousands of businesses users across the globe. With multiple layers of built-in enterprise-grade security – compliant with local and international data security and data processing regulations, European data centres and 99.99% service uptime guaranteed – our solution provides one of the most advanced, secure, and intuitive unified communications solutions on the market.
What voice and video quality can I expect?
By utilising the well-regarded OPUS Interactive codec for audio and video, as well as the G.722 codec for audio, we ensure that your audio and video calls will be in high definition (HD), meaning that you’ll be able to see and hear every important detail, even in limited network bandwidth environments.