How Will the PSTN Switch Off Affect Businesses?

Employee using Voice over Internet Protocol (VoIP) services

By December 2025, the last remnants of the old analogue phone service, the Public Switched Telephone Network (PSTN), will be permanently switched off. This shift goes beyond your traditional landline phone; it affects various devices in your business, including alarms, lift emergency phones, card machines, and possibly even that outdated fax machine.

The replacement is Voice over Internet Protocol (VoIP), an entirely digital technology that utilises internet connectivity to transmit voice calls and data. Transitioning to digital brings forth a myriad of benefits for businesses.

Cost Savings and Efficiency:

One of the primary advantages of moving to digital is the potential for significant cost savings. Digital phone systems like Voice Over Internet Protocol (VoIP) offer cheaper line rental and are more cost-effective to operate. With VoIP, you only pay for the lines you use, allowing for scalability as your business grows.

Reliability and Quality:

VoIP systems are renowned for their reliability. Unlike traditional phone lines, they remain unaffected during updates, are resistant to disruptions in adverse weather conditions, and eliminate concerns about physical line damage. Operating over the internet, VoIP ensures consistent phone service as long as your internet connection is stable. Furthermore, VoIP calls often surpass analogue calls in terms of quality, especially when supported by a robust internet connection.

Adaptability to Modern Workstyles:

In today’s dynamic work environment, where remote and hybrid work models are prevalent, VoIP phones offer unmatched flexibility. VoIP numbers aren’t tethered to a specific location, allowing employees to have a phone in their home office. Calls can be effortlessly redirected to various devices, ensuring accessibility regardless of the work setting.

Enhanced Call Options:

VoIP systems present an array of call options, contributing to an improved customer experience. Advanced call forwarding, versatile hold options, and numerous conferencing features are just a few examples. These features empower businesses to streamline communication processes and enhance overall efficiency.

Consideration for Internet Connection:

As part of the transition, businesses need to consider whether an upgrade to their internet connection is necessary. The shift towards full fibre connections, offering increased speed and reliability, is a notable aspect of this change. Upgrading your internet connection not only prepares you for the PSTN Switch Off but also contributes to improved productivity and efficiency within your business.

Making the switch now not only ensures a seamless transition but also provides additional months of cost savings and business improvements. While the prospect of navigating through these changes may seem daunting, remember that experts are here to help.

Helping you get the most out of VoIP services

At Trinsic, we specialise in guiding businesses through technological transitions. We understand that adopting the right solutions for your business requires careful consideration. Our team is ready to assist you in exploring options, providing advice, and ensuring a smooth, seamless switch to VoIP.

Don’t let the PSTN Switch Off catch you off guard. Contact us today, and let’s navigate this digital revolution together. Our experts are here to talk you through your options, answer your questions, and ensure your business stays connected in the evolving digital landscape.

Find out more about the PSTN Switch Off